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Re: Data Migration

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Approximately 600,000 files, pdf's, gifs, dwg's, mp, docx, ppt, xlsx, tiff's, g4's.

I believe it is one terabyte.


SMTP Server Name Change

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Hi Everyone,

 

We changed the name of our SMTP server recently and now we are not receiving email notifications in 10.2 Windchill.

 

To resolve this, I tried changing the mailhost in site.xconf to the current SMTP hostname using xconfmanager with the following command:

 

F:\ptc\Windchill\bin>xconfmanager -s wt.mail.mailhost="SVR-MXS-002" -t mail.properties -p

 

But I get an access denied error:

 

Default product root=F:\ptc\Windchill\bin\..

java -jar "F:\ptc\Windchill\bin\..\codebase\WEB-INF\lib\install.jar" -r "F:\ptc\

Windchill\bin\.." -s wt.mail.mailhost=SVR-MXS-002 -t mail.properties -p

Error

  java.io.FileNotFoundException: F:\ptc\Windchill\site.xconf (Access is denied)

2017-06-22 12:39:21,634 ERROR [main] com.ptc.windchill.structconf.StructConfMana

ger - Unexpected error (stack trace below):

com.ptc.windchill.structconf.StructConfManagerException: Error saving updated F:\ptc\Windchill\site.xconf settings.

 

Any help would be appreciated.

Update Software Downloads

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Hello,

 

I am currently looking to update our Creo View Setup and Installation via Software Downloads in Windchill 10.2 to install Creo View 4.0. Could someone direct me to some instructions in how to do so? Thank you.

 

C

Translation of Attribute Labels

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Hello all,

 

Regarding attribute translations (like Part "Name" to "Nom" for French users), I'm assessing various approaches.

 

So far, I tried installing the Windchill Service Information Manager to use "Translated Attributes", but I can't find any documentation on this.

 

I considered using "Calculated Attributes", but I dismissed this idea as it would modify the value of the attribute and not the attribute label.

 

What is the easiest way to have my attributes labels change based on my browser language?

 

Any help is appreciated.

 

Regards,

Ammar

Re: SMTP Server Name Change

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It sounds like there's a permissions issue with your site.xconf file, and your user doesn't have access to write to the file. The easiest way around this would be to start a Windchill shell using the 'Run as Administrator' option. That should allow you to update the site.xconf file.

Re: How to download query builder report automatically or sent to specific email ?

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Venkata,

 

My company has developed a reporting mechanism - "MIDAS" - that can generate pretty robust reports on-the-fly from Windchill, on data IN the Windchill DB.

 

We also currently use this mechanism with our current customers to provide monthly reports on their environments, and the reports are generated from an automated process that kicks off an e-mail in PDF format (the format can vary as needed).

 

If you're interested, feel free to send me a separate e-mail to inquire.

Re: Data Migration

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Jana,

 

Since your data does NOT contain CAD data, it can be simpler than a "standard" migration that has concepts of CAD data, WTParts, BOM structures, associations, etc.

 

That being said, there are some qualifying questions that would need to be answered in order to determine the overall complexity, and develop a rough timeline and, if you are looking for help from an implementer such as my company, a quote.

 

If you would like, I'd be happy to have a conversation with you to discuss your needs and at least put together a rough timeline and execution plan for how my company would conduct the migration, and we could also provide an official quote.

 

Feel free to send me a direct e-mail if you'd like to move forward.

Re: Hide "Define Impact" on Variance

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Soft-types will use the same .jsp pages as the main types in Windchill and that is hard-coded.  I would advise against customization of the codebase.

 

One option you have that's easy to do and safe: go to the four attributes that are on that step, and hide the attributes for the soft type.  Step 2 "Define Impacts" will show in the wizard, but there will be nothing to do in it.  This will also hide the attribute from all of create, edit, and attributes pages too, and only for the soft type.


how to retrieve lost file

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I am using trial version of windchill 10.1. I made a project on windchill 10.1 and after it expires, i reinstall it again and get my previous files but this time when i reinstalled after expire of trial version, some files are open and some are not and the data is lost. please tell me how to retrieve that files.

Re: Windchill Cache Recovery Tool

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I have download WC_FileRecovery but it acceplts lid and sid files but the windchill files are in rfp.

I am using trial version of windchill 10.1. I made a project on windchill 10.1 and after it expires, i reinstall it again and get my previous files but this time when i reinstalled after expire of trial version, some files are open and some are not and the data is lost. please tell me how to retrieve that files.

Windchill on Cloud - Point to consider

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Hi All,

 

Is any one of you have implemented Windchill on Cloud (AWS or AZURE) ?

Please share your point of views, as on PTC we are not able to find any reference documents or guidelines.

 

 

Regards,

Vivek

Re: Ilink3.3-m22 can't start - "Failed to take or refresh license".

Re: Windchill on Cloud - Point to consider

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IT at our company has incrementally moved all servers to Amazon Web Services (AWS) over the past two years.  Windchill Dev/Test were moved last August.  Production was moved in March this year.

No functionality issues at all.  Things have been a bit slower (no specific measurements done yet).

Re: Installing Windchill on the cloud and selecting a provider

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Hi Jacob,

 

I work for a PTC partner who offer Windchill in the cloud. When doing our own investigation we found that without an Enterprise Agreement Azure was significantly more expensive than the other two. Google and AWS are fairly comparable and ultimately we use the latter because it has a more mature service. If you only want to stand up a couple servers then there probably is little between them - though I would lean towards AWS now, at least until the others catch up a bit more. Gartner release annual reports on the relative competitiveness of all the main players: Gartner Reprint (scroll down and figure 1 shows the graph). 2017 is very similar to 2016, between 2015 and 2016 Azure made big gains on AWS and there was a great deal of consolidation outside the top 3.

 

The main consideration with using any of these is from a security perspective. When done right I would argue it is better than most on-premises installations I see. Things to consider:

  • Do you want it to be publicly accessible (so Windchill can be used anywhere in the world)? If not, you will need to consider VPN, dedicated connections or locking to specific IP (assuming you have a static public IP)
  • How are you going to administer the OS? Again, are you going to use bastions over the open internet, or are you going to create private connections
  • No default passwords and password rotation policy. Most importantly, no wcadmin:wcadmin!

 

This is by no means an exhaustive list. My advice, give it a go standing up a clean test environment. Azure and Google have free trials that would be more than enough ($200 - $300 credit). It would be outside the AWS free tier but you would still be looking at no more than $100 to get some testing in. acloud.guru have good courses on AWS and Linuxacademy.com have a mixture - though currently strongest on AWS. Failing that you can of course contact us, we stand up test servers for customers on a regular basis.

 

regards,

Toby

Re: Windchill on Cloud - Point to consider

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Hi Vivek,

 

See here for my comments on another post.

 

As Mike said there is nothing all too specific for the cloud. Once you have the required server(s) set up and talking to one another you can install Windchill just as you would on-premises. There are things that can be done to improve the process.

 

Our experience is that the web UI is faster and the area which varies customer to customer is the CAD side. If you have assemblies that are into the high 100s of MB or over a GB there may still be a requirement to have a replica server on-premises. If your internet connection is especially poor then you may need one anyway. Because of the way services such as AWS and Azure are built it is usually the customer side that is the bottleneck. However fat data is fat data, uploading 1GB will likely take some time.

 

regards,

Toby


Re: Windchill PDM link in the cloud

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Hi Buck,

 

I am not sure if you are still looking, see my answers here and here for some information that may be useful to you.

 

$4,000pm does seem like a lot to me, depending on your company's size it would likely be significantly lower. Reserved instances are indeed a very good way to bring costs down. 1yr reservations on AWS typically save 30-40% and unless you have a very large data set, they make up the bulk of the costs - Google also now offer RI too, though Azure do it differently. They also work for Windchill because typically its usage is quite stable - though there is some potential for autoscaling using clustering.

 

Another good way to save money is not to run instances when they are not needed. Typically non-production (test, dev, QA, training) are used infrequently - and when they are, it would be beneficial that they were using up-to-date data and configuration. With the correct set up, it is possible to provision these servers only when required, and using up-to-date data. This is something that we frequently do for our customers and they are only charged for the time they are actually running. Even if you do not go to the lengths of only creating them when required, all the main players only charge for the instance whilst it is running - you only pay for the storage they consume. So this can represent a significant cost saving.

 

regards,

Toby

Re: SMTP Server Name Change

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Hi Michael,

 

If your current path is "F:\ptc\Windchill\bin>" as it shows in your capture it means you need to change directory.


The "-t mail.properties" is relative to your current path. Typically mail.properties is stored somewhere in codebase - where exactly is defined by the wt.mail.properties setting.

 

So if your mail.properties is in $WT_HOME/codebase/mail.properties, I would do the following:

 

cd <WT_HOME>/bin

windchill shell

cd ..

xconfmanager -s wt.mail.mailhost="SVR-MXS-002" -t codebase/mail.properties


If you haven't already seen it, there is a PTC case about setting up SMTP:

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS46949

 

I hope that helps,

 

Regards,

Toby

Is PDM Essentials compatible with Microsoft Security Patch

Hi Viewers, I want to write a Info*Engine task, Which helps in creating meetings in thingworx..?

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the meetings appear in windchill. So vendor can get the info instantly. How to write these.?

Anyone please help me. your help will be appreciated

 

regards,

madhu

Re: How to get ufid from an EPMDocument without using Info*Engine?

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Hi,

 

what is ufid..?

i am new to community I don't know about it..?

 

regards,

madhu

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