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Re: Windchill Server Status - Site Not Responding?

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The basic reason for this is really, really simple:

 

When the method server pings https://<our winchill domain name>/Windchill/servlet/WindchillGW/wt.httpgw.HTTPServer/ping, it cannot successfully ping it, i.e. it does not receive a 200 response code to this URL request prior to the request timing out.

 

Which method server is doing this ping is largely indeterminant, I believe -- as this responsibility gets handed between method servers.  I am pretty sure, however, that only foreground method servers do such pings.

 

If the foreground method servers cannot successfully do such a ping (e.g. you don't have a web server directly on each of your cluster nodes or you improperly configured to require authentication for this URL), then a failure will always be indicated.

 

Looking further into the code, "SITE NOT RESPONDING" indicates that other probing requests against https://<our winchill domain name>/Windchill also fail -- leading to the conclusion that the overall site (including simple anonymous static pages usually served by the web server) cannot respond (vs. the method server not being responsive, for instance).


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