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[Windchill] - Why is Windchill Administration so cryptic!

I find it funny that PTC sells software that allow XML tagging so a company can generate owners manuals specific to a complex product that is configure to order but can not figure out how to use the same product to deliver admin guides specific to a companies Windchill configuration. I should be able to select the configuration architecture option from an overloaded BOM and the 100+ admin guides, best practices, white papers, etc... Should filter out all of the useless information that is not specific to my configuration.




On Feb 14, 2014, at 11:15 AM, "Loosli, Ben H" <looslib@usec.com<<a style="COLOR:" blue;=" text-decoration:=" underline&quot;=" target="_BLANK" href="mailto:looslib@usec.com">>">mailto:looslib@usec.com>> wrote:

Better is all relative! Better than 6.2.6, where I started using PDMlink, YES. Better than 9.1, where I am now, yes. Better than 10.0, where I am trying to get to, I certainly hope so.

Your first sentence sums it up for all of us. Mike hit the nail on the head with his 600+ created documents to document how his company manages Windchill. Even PTC in their own documentation say you need to “Create a Work Instruction Document”* as the first step in an upgrade. I run 3 sets of Windchill servers. One is unclassified where I do OOTB testing, implementation, upgrades and documentation creation. I then have a test and production set of systems in a classified environment. I have to be sure I get my questions answered on the unclassified side because no one can see my classified side systems outside our office.

*Windchill Upgrade Guide, Release 9.x to Release 10.0, Windchill 10.0 M040, May 2013, Chapter 2 – The Windchill Upgrade Procedure


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