Did you apply the CCSDSU patch? This is a separate step that happens on the remote file server and is distinct from the server installation.
See https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS18468
Did you apply the CCSDSU patch? This is a separate step that happens on the remote file server and is distinct from the server installation.
See https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS18468