Hi John,
You should be able to review the following article:
https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS22423
- To enable the permissions in the Manage Security window:
- Go to Site > Utilities > Preference Manager > Security
- For the preferences Access Permission Configuration and Access Permission Configuration (PDM), selectUpdate for all the required permissions
- For the corresponding type, grant Change Permission permission to the corresponding role/user in Policy Administrator/Administration
- Even after that, if there are some access that are greyed out, then those cannot be modified
- Refer to Understanding when you can modify permissions and Propagating Permissions for further details
Thank you,
Jarrett