PTC has taken the approach that anything that can be managed by a workgroup manager cannot be downloaded directly. The stated reason was to minimize discrepancies in the data. If you download a file directly you will not get changes that may be been made outside the cad system (state change, attribute changes, etc.). These values are pushed to the CAD application the next time the file is opened and are missed if downloading directly. There are also issues with attempting to directly download family table members since these don't truly exist outside of the generic.
You can purchase (or custom build) 3rd party applications to directly access and download the data, but you do so at your own risk.
Here is the relevant tech support article: CS27313
| Title | The "Download content" option is not available for "Workgroup Manager CAD Documents" from the standalone browser in Windchill PDMLink 9.1 M060 |
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| Description | - The Download content option is not available for Workgroup Manager CAD Documents from the standalone Browser
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| Applies To | - Windchill PDMLink 9.1 M060 and later datecodes
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| Cause | - From the 9.1 M060 release, the Download content link will not be available for the primary content of Workgroup Manager Cad Document from pages displayed in a standalone browser.
- A Link for Open in Authoring Application is, however, available when viewed through the Windchill Workgroup Manager browser.
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| Resolution | - Change in product specification from 9.1 M060+ to prevent data loss or data corruption
- This change in Download Content links does not apply to ECAD, Mathcad or IsoDraw documents
- In order to ensure data integrity, CAD data must be downloaded and processed by the workgroup manager CAD Adapter.
- In order to export CAD data, follow below steps:
- First open the required data in the appropriate CAD application in registered mode.
- Save As operation available in the CAD application > Save the content to local disk.
- Content with the same updated changes that is provided by a workgroup manager CAD adapter can also be obtained via Work Packages (Packages link under any context).
- Work Package content by default, is processed by visualization CAD workers which when configured for filesync/contentsync will update content with appropriate changes.
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Added tech support article contents: Tom Uminn